Shipping policy

Shipping Policy

At Palm Essence, we aim to deliver your orders quickly, safely, and efficiently.

Delivery Time

Orders are typically delivered within 3–5 working days across Pakistan, depending on your location and courier service availability.

Same Day Shipping

For faster processing, we also offer same day shipping for eligible orders placed before our daily cutoff time.

Please note that same day shipping refers to dispatch timing, while delivery timelines may still vary based on location and courier operations.

Order Processing

All orders are processed after confirmation. Orders placed on weekends or public holidays may experience slight delays.

Delivery Delays

Unexpected delays may occur due to weather conditions, courier issues, high order volume, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before order confirmation.

Incorrect Address

Customers are responsible for providing accurate shipping information. Palm Essence is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

Need Help?

For any shipping-related questions or order assistance, please contact us through our official support channels.