Shipping policy
Shipping Policy
At Palm Essence, we aim to deliver your orders quickly, safely, and efficiently.
Delivery Time
Orders are typically delivered within 3–5 working days across Pakistan, depending on your location and courier service availability.
Same Day Shipping
For faster processing, we also offer same day shipping for eligible orders placed before our daily cutoff time.
Please note that same day shipping refers to dispatch timing, while delivery timelines may still vary based on location and courier operations.
Order Processing
All orders are processed after confirmation. Orders placed on weekends or public holidays may experience slight delays.
Delivery Delays
Unexpected delays may occur due to weather conditions, courier issues, high order volume, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.
Shipping Charges
Shipping charges (if applicable) will be displayed during checkout before order confirmation.
Incorrect Address
Customers are responsible for providing accurate shipping information. Palm Essence is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Need Help?
For any shipping-related questions or order assistance, please contact us through our official support channels.