Terms of Service

Welcome to Palm Essence. By using our website and purchasing our products, you agree to the following terms and conditions.

Products & Orders

We strive to ensure all product details, descriptions, and prices are accurate. However, Palm Essence reserves the right to update or modify product information at any time without prior notice.

We may cancel or refuse any order if fraudulent, unauthorized, or suspicious activity is detected.

Pricing & Payments

All prices listed on our store are in PKR (Pakistani Rupees). Payments must be completed through the available payment methods offered on our website.

Shipping & Delivery

Delivery times may vary depending on location and courier service availability. Palm Essence is not responsible for delays caused by third-party courier services or unforeseen circumstances.

Returns & Refunds

We offer a 7-day return policy. Customers are responsible for return shipping costs. Returned items must be unused and in original packaging. Please review our Return & Refund Policy for complete details.

Product Usage

Palm Essence products are intended for external use only. Individual results may vary depending on hair type, scalp condition, and usage routine.

We recommend performing a patch test before regular use.

Intellectual Property

All content on this website including logos, images, designs, graphics, and text belongs to Palm Essence and may not be copied, reproduced, or used without permission.

Limitation of Liability

Palm Essence shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Privacy

Customer information is kept secure and used only for order processing, customer support, and improving our services.

Changes to Terms

Palm Essence reserves the right to update or modify these Terms of Service at any time without prior notice.

Contact

For any questions regarding these terms, please contact us through our official support channels.